Privacy Policy
This Privacy Policy describes how Welmixo collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://welmixo.shop or otherwise communicate with us. For purposes of this Privacy Policy, "you" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us. In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.What Personal Information We Collect
The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you.Information We Collect Directly from You
Information that you directly submit to us through our Services may include:- Basic contact details including your name and email.
- Order information including your name, billing address, shipping address, payment confirmation, and email address.
- Account information including your username, password, and security questions.
- Shopping information including the items you view, put in your cart or add to your wish list.
- Customer support information including the information you choose to include in communications with us.
Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:- Companies who support our Site and Services, such as Shopify.
- Our payment processors, who collect payment information to process your payment in order to fulfil your orders and provide you with products or services you have requested.
- When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as cookies, pixels, and web beacons.
How We Use Your Personal Information
- Providing Products and Services: We use your personal information to process payments, fulfil orders, create and manage your account, arrange shipping, and provide customer support.
- Marketing and Advertising: We may use your information to send promotional communications and show advertisements for products or services.
- Security and Fraud Prevention: We use your information to detect, investigate, or take action regarding possible fraudulent or malicious activity.
- Communicating with You: We use your information to improve our Services and respond to customer inquiries.
User Generated Content
The Services may enable you to post product reviews and other user-generated content. If you choose to submit user-generated content to any public area of the Services, this content may be publicly accessible. We do not control who will have access to the information that you choose to make available publicly and cannot ensure that parties who have access to such information will respect your privacy or keep it secure.Your Rights and Choices
Depending on where you live, you may have certain rights regarding your personal information, including:- Right to Access / Know
- Right to Delete
- Right to Correct
- Right of Portability
- Restriction of Processing
- Withdrawal of Consent
- Managing Communication Preferences