Shipping Policy

We at Welmixo are committed to delivering a smooth and reliable shopping experience. Please review our shipping and return policies carefully.

Shipping

• Our courier partners include Call Courier, PostEx, Trax, and Leopards.
• Normal Delivery Time: 3 to 5 business days.
• Extended Delivery Time: 5 to 8 business days in non-normal circumstances.

Please note that delivery times may vary depending on your location and unforeseen circumstances.

Returns & Refunds

• In the unfortunate event of receiving a defective product, we offer a full refund.
• Change of mind returns are not accepted.
• If you receive a defective product, please contact us within 48 hours of receiving your order.

How to Register a Complaint

If you encounter any issue with your order, please contact us through the email below and provide:

• Your order number
• Details of the issue

Email: welmixo.store@gmail.com

Our support team will guide you through the return or refund process.

Important Notes

• Defective products will be assessed by our support team.
• Returns must be initiated within 48 hours of receiving the product.
• Approved refunds will be processed promptly.

We understand the importance of customer satisfaction and strive to make your shopping experience with Welmixo smooth and stress-free.

Thank you for choosing Welmixo. We truly appreciate your trust in us.

Bulk Purchasing

If you order 4 or more pieces of a product, a 20% advance payment may be required to confirm and dispatch your order.

Without advance payment, bulk shipping offers may not be available.

Website: https://welmixo.shop